A health plan for your hot tub — regular care that prevents faults, cuts your running costs and makes your tub last years longer. Looked after by your local engineer, not a call centre. Cancel anytime after your first year.
Your discount applies to the work we do — our time, our call-outs, and the parts and consumables we fit. Larger products we simply supply, like tubs, heat pumps and covers, are sold at our normal prices.
Plans look after a working hot tub — replacing the tub itself, or accidental damage, isn’t included, though you’ll still get your member rate on any work. Full details in the plan terms.
All plans begin with a one-off onboarding inspection (£49) to confirm your hot tub is in working order before cover starts. Pre-existing faults are excluded. Included services require a minimum of 3 monthly payments before booking. Parts are charged at member rates except where a plan states otherwise, up to the annual cap shown. A 12-month minimum term applies; if you cancel early after using an included service, the discounted service value becomes payable. Coverage is for domestic use within roughly 40 miles of Holton-Le-Clay — including Grimsby, Cleethorpes, Louth and Lincoln. Full terms provided at sign-up. Read the full terms & conditions →
Most plans just wait for your tub to break, then fix it. Ours is built to stop the breakdown happening — so you spend more time soaking and less time paying for repairs.
Regular scheduled care catches worn seals, tired pumps and scale before they become breakdowns.
After every visit you get a written report on your tub's condition — no mystery, no jargon.
A well-kept tub runs more efficiently and lives years longer — the plan pays for itself.
The same local engineer works on your tub every visit — and a real local team answers the phone, not a script in a call centre.
Joining takes minutes. Here's the journey from sign-up to a tub that just keeps running.
Pick the level that suits you and sign up online with secure monthly payment.
A one-off panels-off inspection (£49) checks for leaks and electrical issues, confirms your tub is sound and sets your baseline Tub Health Report.
Scheduled care, your included service, priority booking and honest advice all year round.
Send a photo or video through our portal — we diagnose fast, often before we've left the driveway.
An out-of-the-blue pump or heater failure can cost more than a whole year on a plan. Add a yearly service (£250 on its own) and the odd call-out, and reactive ownership gets expensive fast. A health plan spreads that into one small monthly payment, builds the service in, keeps you on member rates, and — because we're preventing faults rather than waiting for them — means fewer of those bills ever land. No hidden call-out fees, no jargon, no faceless call centre. Just your tub, looked after properly.
Plans run for a minimum 12-month term, after which you can cancel anytime with 30 days' notice. If you cancel within the first 12 months after using your included annual service, the discounted service value is recovered — this keeps the plan fair for everyone.
The Long Run includes the labour to diagnose and fix eligible faults across up to four covered visits a year, with no call-out fee, and covers parts up to £120 per year. Beyond the parts cap, parts are charged at our standard prices with your 15% member discount applied. Wear-and-tear items, accidental damage, misuse, and pre-existing faults aren't covered. Full eligibility is set out in your plan terms.
Yes — we work with all major brands and models. As part of joining, we carry out an initial inspection to confirm your tub is in working order, so we know exactly what we're covering from day one.
Pre-existing faults aren't covered by a care plan — but we can quote to put it right first, then start your cover once it's sorted. That way your plan protects you going forward rather than paying for problems that were already there.
Send photos or a short video through our upload portal describing the issue. We assess it remotely wherever possible, which often means a faster fix and fewer wasted visits. If we need to come out, members get priority booking.
Join today — your first service alone can be worth months of the plan.
Choose your plan →